BBC fake news 2016 complaint update, More Lies – Ofcom apologizes for its incompetence maladministration

The BBC has in November 2016 broadcast fake news on its international news service.

After one year the BBC has reneged on its August 2016 commitment to provide a ‘final reply’ to a complaint [required by Ofcom – ‘BBC First’ policy to consider the complaint] and

Ofcom has apologized for doubtful claims of its Ofcom administrative errors – delays responding to correspondence, in error referring me back to the BBC [‘BBC first’], failure to understand its own complaints procedures, providing me with “incorrect information” [false & misleading information] – and now claims to “have taken steps to ensure that similar errors cannot occur again.” “As a result of our handling of your case.” Ofcom CEO Sharon White has so far failed to indicate that she is aware of Ofcom’s errors/mistakes [maladministration!] of Ofcom.

The WordPress website posting of the BBC’s complaint reply https://rjrbtsrupertsfirstnewspaper.wordpress.com/2016/12/22/bbc-broadcast-of-fake-news/  includes the BBC’s first replies to a complaint lodged.  The BBC’s news reporting accuracy “decisions are always judgement calls rather than an exact science”.

BBC International News service presenter Sally Bundock has remained silent on her November 2016 broadcast of false information while the BBC at first did not deny that Sally Bundock repeatedly over 2 days in November 2016 [in the two days prior to the Nov 2016 US election] claim that UK PM May’s visit to India was “her first outside the European Union since Brexit” after it did report her travel to the United States of America during which she gave a speech to the United Nations in New York but did not report on  her secret September 2016 ‘secret’ meeting with Rupert Murdoch while Rupert Murdoch was & is still now attempting to increase his influence on UK politics with increased ownership and control of UK Sky News that has been approved by Ofcom & has been referred by Minister for Department for Digital, Culture Media and Sport Karen Bradley MP to the UK Competition and Markets Authority [CMA]. [UK Gov websites to which I have been directed refer to the CMA only being able to consider information submissions authorized by DCMS Minister Karen Bradley MP.]

The details of what was discussed by UK PM May and Rupert Murdock during their ‘secret’ September 2016 US meeting will never be known to the public.   That UK PM May has not replied to my correspondence & has failed to confirm or deny that she had a ‘secret’ meeting with Rupert Murdoch suggests that the facts reporting the meeting, long after it allegedly occurred but never by the BBC, is true and not ‘Fake News’.

UK PM May, Karen Bradley MP and others are aware of the evidence of false records of what has been published in newspapers [fake archives of newspapers] that are within British Libraries UK London some brief details of which can be viewed at https://rjrbtsrupertsfirstnewspaper.wordpress.com/2016/09/27/rupert-murdochs-fake-archives-of-newspapers-corrupt-journalism-and-billions-of-dollars-of-unaccounted-for-public-debt/

That UK PM May, DCMS Minister Karen Bradley MP and Ofcom prefer to pretend that Murdoch through his ownership of UK news media does not already have an excessive & corrupt influence on UK politics does suggest that they are far too soft and pliable to ever say “NO” to Rupert Murdoch and his offspring who expect to own & control UK Sky News “by June of next year”.    UK MP Ken Clarke has in a submission to the CMA courageously described any suggestion that Rupert Murdoch does not have influence on UK politics as “absurd”. https://www.theguardian.com/politics/2017/nov/23/ken-clarke-cameron-had-deal-with-murdoch-for-2010-election   The question of ‘What sort of deal did UK Prime Minister Theresa May make with Rupert Murdoch during her September 2016 ‘secret’ meeting in the United States?’ appears never to have been asked. Ofcom has since then given approval of Murdoch’s media company’s full ownership of UK Sky News.

Department for Digital, Culture Media and Sport correspondence dated 25 September 2017 (DCMS ref.TO2017/03874 – appearing below) states

“I note that you have already contacted Ofcom. They are the correct authority to investigate your concerns.”   and

“With regard to your concern about the BBC broadcasting fake news, I hope you will understand that it is a long-standing principle that the Government does not get involved with the day-to-day running of broadcasting organisations, including their content and operational decisions. All broadcasters in the UK are subject to Ofcom’s Broadcasting Code. The Code sets out a number of guidelines that broadcasters must comply with as part of their licence. For example, Section Five of the Code states that news or indeed any programme, in whatever form, is reported or presented with due accuracy and presented with due impartiality.”

The DCMS letter of 25 Sept 2017 begins with

“Thank you for your correspondence of 4 September to the Secretary of State for Digital, Culture, Media and Sport, the Rt Hon Karen Bradley MP Department for Digital, Culture, Media and Sport (DCMS), about fake newspaper archives relating to 21st Century Fox’s bid to acquire the 61% shareholding in Sky plc that it does not already own (Sky/Fox bid) and about BBC broadcasting fake news. I am replying as a member of the Ministerial Support Team.”

The letter indicates acknowledgement of my correspondence to Rt Hon Karen Bradley MP who with her government under Prime Minister Theresa May receives the benefit of the BBC’s broadcast of fake news [& selected editing : PM May’s ‘secret’ meeting with Rupert Murdoch is considered not to be newsworthy] even though as “a long-standing principle that the Government does not get involved with the day-to-day running of broadcasting organisations, including their content and operational decisions.”    The BBC’s broadcast of fake news and considering the foreign travel of UK PM May and with whom she has meetings to be not news worthy must therefore be a coincidence.

The DCMS claim “I note that you have already contacted Ofcom. They are the correct authority to investigate your concerns.”   is contrary to the claims made by Ofcom in their correspondence in which they apologise for [doubtful claims] of administrative errors, refuse to investigate impropriety of the BBC’s broadcast of fake news & claim to “have taken steps to ensure that similar errors cannot occur again.” without indicating what those “steps” are, all of which Ofcom CEO Sharon White has failed to indicate she is aware & now will not respond to or acknowledge my correspondence.

It appears that Ofcom for one year was ignorant of its complaint responsibilities and enforcement obligations, while the BBC will not make any such admission and Rt Hon Karen Bradley MP and her Department for Digital, Culture, Media and Sport continue to misunderstand Ofcom’s news media code of conduct [journalism ethics] enforcement role.  Has Ofcom concealed its maladministration [administrative errors, incompetence] from Rt Hon Karen Bradley MP and her Department for Digital, Culture, Media and Sport even though it claims it has “taken steps to ensure that similar errors cannot occur again.”?

Is there a communication problem between the DCMS and Ofcom [both being aware of each other’s conflicting correspondence] or are there attempts to conceal their intended willful blindness contrary to the intended purpose of their taxpayer funded positions of authority and public trust?

Incompetence or deliberate deceptions, the BBC, Ofcom, the Department for Digital, Culture, Media and Sport, DCMS Minster Karen Bradley MP and UK Prime Minister Theresa May, who may have a secret Faustian Pact with Rupert Murdoch, cannot be trusted.

As for Rupert Murdoch, he has never and never will be man enough to accept responsibility for his news media’s crimes and the damage that he has done to so many people and democracies in many countries including Australia, the United Kingdom and the United States of America. He can never be elected by citizens of any country to officially govern them but he does control those who are elected representatives of the people and the law enforcement authorities they appoint.

Ofcom reply 24 Nov 2017

The Ofcom letter dated 24 Nov 2017 signed by Suzanne Wright Principal, Standards and Audience Protection : Content Standards, Licensing and Enforcement : Content and Media Policy states;

Firstly, please accept my apologies for the delays you have experienced when corresponding with Ofcom.

We have been in contact with the BBC to establish information about this report. However, I would like to make clear at the outset that Ofcom is unable to pursue further your concerns about this content for the reasons set out below.

Complaints about programmes broadcast on BBC commercial channels (i.e. those that are Ofcomlicenees) are dealt with under a different procedure, which does not require the complaint to have been first considered by the broadcaster. BBC World News is a commercial service licensed by Ofcom. Consequently, complaints about content broadcast on this channel are not subject to the ‘BBC First process. I appreciate that Ofcom previously advised you to complain to the BBC before we would consider your complaint. However, this was an error on our part, for which we sincerely apologise. We should not have referred you back to the BBC at the outset.

Broadcasters licensed by Ofcom are required to retain recordings of their programmes for a period of 60 days following transmission, and provide them on request to Ofcom for assessment. This means that BBC World News was required to retain a recording of the programme you complained about until 6 January 2017. This was before the date that you originally submitted your complaint to Ofcomon 10 May 2017.This should also have been pointed out to you when you first contacted Ofcom, for which we also apologise.

I appreciate this response will come as a disappointment and we once again apologise for the incorrect information you were given by Ofcom  regarding the appropriate complaints process to  follow.  As a result of our handling of your case, we have taken steps to ensure that similar errors cannot occur again.

BBC “new” response from Anna Sweeney  BBC Complaints Team   18 Aug 2017

Not until 18 August 2017 did the BBC in a “new response” from Anna Sweeney BBC Complaints Team [appearing below : not the BBC Executive Complaints Committee as required by Ofcom] claim that BBC World News presenter Sally Bundock “didn’t use any wording that could have been interpreted as saying this was Teresa May’s “first visit outside the European Union since Brexit.” after “Having extensively investigated” and “reviewed” what was broadcast – even though the correspondence dated 24 November 2017 from Ofcom states that the “BBC World News was required to retain a recording of the programme you complained about until 6 January 2017.” suggesting that any record of what was broadcast had been destroyed in January 2017.

The BBC’s Complaints Team Anna Sweeney email of 18 August 2017 states “We were unable to find the report he mentions” but fails to indicate if the records of what the BBC International News Service had broadcast in November 2016 had been destroyed in January 2017 as is suggested by Ofcom’s correspondence of 24 November 2017.

The BBC Executive Complaints Unit ecu@bbc.co.uk; ECUdl@bbc.co.uk has not replied to my correspondence [only ever acknowledged by “BBC Have Your Say” haveyoursay@bbc.co.uk as a computer generated confirmation of delivery] which had also been sent to Ofcom and others.

BBC’s Executive Complaints Unit : Rebecca Fullick Unit Administrator did in signed email dated 2 August 2017 commit the BBC to making a ‘final reply’ from the BBC Executive Complaints Unit that Ofcom had indicated was required to allow Ofcom’s consideration of my complaint & the BBC’s evasions of the issues of BBC impropriety.  The email was sent from ECUdl@bbc.co.uk [saved as screenshot appearing below]

Rebecca Fullick wrote “Thank you for contacting the Executive Complaints Unit.  I’m writing to acknowledge receipt of your message received on 1 August to let you know someone from the unit will be in touch with a further response within 20 working days of the above date, or 35 days in the case of more complex complaints.   The text with the signature of Rebecca Fullick could only be saved as a screenshot. The email [below] from Anna Sweeney  BBC Complaints Team dated 18 August 2017 of the BBC Complaints Team not the BBC Executive Complaints Unit as required by Ofcom that has been provided with all BBC correspondence that I have received.

BBC “new” [and incoherent] response from Anna Sweeney  BBC Complaints Team   18 Aug 2017 [below]

From:bbc_complaints_website@bbc.co.uk<bbc_complaints_website@bbc.co.uk>
Sent: Friday, August 18, 2017 9:29 PM
To: Roger Bates
Subject: BBC Complaints – Case number CAS-4094225-RHXX6R

Dear Mr Bates

Reference CAS-4094225-RHXX6R

Thank you for contacting us to raise your concerns about BBC News.

I’m sorry you had to come back to us and I appreciate why. We always aim to address the specific points raised by our audience and regret any cases where we’ve failed to do this. Your previous reply didn’t tackle the exact issue you raised and we’d like to offer you a new response.

Having extensively investigated, Sally Bundock did not provide any reports on the Prime Minister’s visit to India for the domestic UK channels. Sally did do a report for BBC World News but we’ve reviewed this and she didn’t use any wording that could have been interpreted as saying this was Teresa May’s “first visit outside the European Union since Brexit”.

We were unable to find the report he mentions and advising him he will need to send us the exact date, time and channel of the report if he wishes us to investigate further.

I would be grateful if you could get back to us detailing the exact time, date and channel of the report you refer to. Please be assured, upon receipt of this information we will investigate your concerns and respond accordingly.

We’re grateful to you for taking the time to raise your concerns with us and we’d like to assure you that we value your feedback highly. The comments we receive from our audience help to inform decisions and go towards improving our services.

Once again, thanks for getting in touch.

Kind regards

Anna Sweeney

BBC Complaints Team

www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.

Ofcom CEO Sharon White and Ofcom Corporation Secretary Steve Goodings to whom complaints about Ofcom must be directed, do not reply to or acknowledge my correspondence.

Ofcom that has stated that it has been in contact with the BBC appears to be participating with the BBC to avoid its obligations concerning BBC broadcasts as referred to in correspondence of September 2017 from the Ministerial office of the Department of Digital, Culture, Media & Sport [DCMS ref.TO2017/03874] in reply to correspondence to Minister Karen Bradley – “The Code sets out a number of guidelines that broadcasters must comply with as part of their licence. For example, Section Five of the Code states that news or indeed any programme, in whatever form, is reported or presented with due accuracy and presented with due impartiality.”

Previous correspondence from Ofcom’s Standards Executive Content Standards, Licensing & Enforcement Marcus Foreman includes that of 23 September 2017 in which he has written;

“I acknowledge receipt of your email, and that the broadcasts in question were shown on either 6 or 7 November 2016 on BBC World.

Please keep me informed as to whether or not the BBC has responded to you. If they do not, Ofcom can then consider the matter on your behalf.”

and 26 September 2017 in which he has written;

“Thank you for your email. Ofcom will now make an assessment of the material broadcast and we aim to complete this assessment within 15 working days.

It would not be appropriate for Ofcom to pre-empt any response or decision at this stage. However, as indicated in my email dated 20 September, Ofcom’s procedures, available here, sets out how we assess complaints and conduct investigations about BBC programmes.”

Ofcom Marcus Foreman acknowledgements of delivery my correspondences of 2017 appear in pdf. file ‘Foreman Ofcom ALL’ below.

Correspondence to Ofcom CEO Sharon White Unacknowledged November & December 2017

Fw: Complaint to Ofcom

Roger Bates

Today, 4:16 PM

sharon.white@ofcom.org.uk;

Shane Scott (Shane.Scott@ofcom.org.uk);

+4 more

Sharon White Ofcom Chief Executive Officer

and

Ofcom Corporation Secretary Steve Gettings

  Ofcom Claims of administrative error incompetence [file ‘Ofcom response 24 11 17’ attached]

     My unacknowledged complaint about Ofcom sent to Ofcom Corporations Secretary Steve Gettings

Ofcom CEO Ms White and Ofcom Corporation Secretary Steve Gettings,

I have not received any reply or acknowledgement of the emails that I sent to Ofcom 27 November 2017 [appearing below] and am concerned that what I have received from Ofcom is not authentic.  Please provide me with your Sharon White Ofcom Chief Executive Officer signed dated on Ofcom letterhead confirmation of being aware of the Ofcom apologies and claims made of Ofcom incompetence / maladministration that were undetected for so many months during which I received notifications that Ofcom was now investigating BBC malfeasance/ impropriety concerning the complaint[s] that I had lodged the details of which were evaded & never acknowledged.

The BBC does not now respond to my correspondence.

Some indication of what action you, Ofcom& Sharon White Ofcom Chief Executive Officer, claim to have taken to ensure repeats of doubtful administration errors will not occur.

You, Sharon White Ofcom Chief Executive Officer, need to take responsibility for what Ofcom has done by the way of multiple errors that were for so long undetected.

You have information concerning serious and significant crimes known to the BBC & UK government ministers & government departments that I believe your position of authority and public trust obliged you to report to law enforcement authorities for investigation and ensure are acknowledged & addressed by UK government members of parliament with portfolio responsibilities to UK taxpayers.

Your prompt acknowledgement and reply to this correspondence, addressing the issues, is required, requested and would be appreciated.

Yours Sincerely,

Roger J. Bates  21 December 2017

……..

From: Roger Bates <rjrbts@hotmail.com>
Sent: Monday, November 27, 2017 3:29 PM
To: sharon.white@ofcom.org.uk; Shane Scott; Suzanne Wright; corporationsecretary@ofcom.org.uk; Marcus.Foreman@ofcom.org.uk
Cc: rogerbates121@gmail.com
Subject: Fw: Complaint to Ofcom

Sharon White Ofcom Chief Executive Officer

and

Ofcom Corporation Secretary Steve Gettings

Shane Scott  Ofcom Chief Executive’s Office and

Suzanne Wright

   Ofcom Claims of administrative error incompetence [file ‘Ofcom response 24 11 17’ attached]

     My unacknowledged complaint about Ofcom sent to Ofcom Corporations Secretary Steve Gettings

Sharon White Ofcom Chief Executive Officer,

Further to my email sent to you today [ref. email from Ofcom CEO office Shane Scott] please view the Ofcom correspondence I have viewed and read that is attached to this email.

I note that the Ofcom letter signed by Suzanne Wright while claiming that Ofcom administrative errors and incorrect advice from Ofcom, makes no reference to the manner of the BBC evasions of any issues of my complaint and reneged on its BBC Executive Complaints Unit commitment to provide a ‘Final Reply’.

It appears that Ofcom through a subordinate employee, not its Chief Executive Officer Sharon White, is claiming not to have understood its own and the BBC’s complaints handling procedures.

Likewise the BBC did not understand its own complaint handling procedure requirements having not advised me that my complaint should have been directed to Ofcom and not the BBC first as I was advised in error by Ofcom’s Marcus Foreman.

Your  Ofcom Chief Executive Officer Sharon White confirmation of Ofcom’s position [claims] is requested and required.

My complaint to Ofcom about Ofcom remains unacknowledged by Ofcom Corporations Secretary Steve Gettings.   Am I expected to consider that this letter from Ofcom Suzanne Wright [not stating that she is responding to my complaint lodged] is Ofcom’s official response to my complaint? The Ofcom Suzanne Wright letter dated 24 November 2017 [file name Ofcom response 24 11 17′ attached to an email with a heading ‘complaint to ofcom’] while appearing to suggest that she has Ofcom authority to make decisions after interpreting procedure requirements and offer Ofcom apologies for alleged administrative incompetence, does not specifically state that it is in response to my unacknowledged complaint correspondence to Ofcom Corporation Secretary Steve Gettings.

Please also confirm that the UK government minister with portfolio responsibility for Ofcom has been notified of Ofcom’s doubtful claims of administrative incompetence [undetected for some months] and provide me with a copy of your correspondence to the Minister.

Yours Sincerely,

Roger Bates   27 November 2017

………

From: Suzanne Wright <Suzanne.Wright@ofcom.org.uk>
Sent: Friday, November 24, 2017 10:48 PM
To: rjrbts@hotmail.com
Subject: Complaint to Ofcom

Dear Mr Bates

Please see attached letter regarding your complaint to Ofcom.

Yours sincerely

::    Suzanne Wright

Principal, Standards and Audience Protection

Content Standards, Licensing and Enforcement

Content and Media Policy

suzanne.wright@ofcom.org.uk

 

::    Ofcom

Riverside House

2a Southwark Bridge Road

London

SE1 9HA

…………..

UK taxpayers funding the BBC and Ofcom and viewers of the BBC’s International News Service deserve to be able to view BBC broadcasts and read BBC website news reporting the unbiased truth & be guaranteed of the honesty & integrity of BBC and Ofcom employees that occupy positions of authority and public trust.

The BBC and Ofcom cannot be trusted.

BBC ECU 2 Aug 2017 Fullick

The BBC’s email 2 August 2017 committing the BBC’s  Executive Complaints Unit to a final reply required by Ofcom before Ofcom could consider the BBC’s impropriety of ignoring the complaint and failing to address the issues raised regarding the November 2016 broadcast of fake news and failing to report on UK Prime Minister May’s ‘secret’ September 2016 US meeting with Rupert Murdoch. The BBC has not acknowledged any administrative errors made in its consideration of my complaint lodged in 2016. This email signed by the BBC’s Rebecca Fullick could only be saved as a copy with a ‘screenshot’ preserving the signature. The BBC will not now reply to or acknowledge my correspondence.

Ofcom response 24 11 17     Ofcom’s response of 24 November 2017 – signed by Suzanne Wright Principal, Standards and Audience Protection : Content Standards, Licensing and Enforcement : Content and Media Policy – in which she apologises for what is claimed to be administrative errors of Ofcom.  Ofcom CEO Sharon White has so far not responded to my requests that she acknowledge the claims of Ofcom’s errors undetected for six months & provide details of the “steps” taken “to ensure that similar errors cannot occur again”.

DCMS 25 Sept 2017   Department for Digital, Culture Media and Sport correspondence dated 25 September 2017 DCMS ref.TO2017/03874 in reply to my correspondence to the Secretary of State for Digital, Culture, Media and Sport, the Rt Hon Karen Bradley MP Department for Digital, Culture, Media and Sport – in which the author on behalf of Minister Karen Bradley MP writes “I note that you have already contacted Ofcom. They are the correct authority to investigate your concerns.”

Foreman Ofcom ALL Ofcom Marcus Foreman emails of 2017 acknowledging my email correspondence of 2017 including his reply of 26 September 2017 in which he writes “Ofcom will now make an assessment of the material broadcast and we aim to complete this assessment within 15 working days.”

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